UNHAPPY WITH YOUR ORDER? EXCHANGE & STORE CREDIT NOTE ACCEPTED!
- Refunds will ONLY be issued on FAULTY GOODS.
- For HYGIENE REASONS we CANNOT OFFER ANY FORM OF RETURN on SWIMWEAR, EARRINGS & UNDERWEAR.
- UNWANTED GOODS will be accepted for an EXCHANGE or a STORE CREDIT NOTE if in NEW CONDITION with LABELS INTACT in its ORIGINAL PACKAGING.
- ALL SALE ITEMS are NON RETURNABLE - we are unable to offer any form of return on any sale items.
- Please return all goods with the ORIGINAL PACKAGING NOTE and include your REASON FOR RETURN.
- ENSURE that you have a POSTAGE CERTIFICATE from the post office - without this we cannot offer a return if we do not receive your item.
VIP FASHION BOUTIQUE,
U052B Upper Thames Walk,
Bluewater Shopping Centre,
*PLEASE NOTE* WE WILL NOT RECEIVE ANY RETURNS BACK TO US UNTIL THE DATE IN WHICH OUR STORE RE-OPENS - PLEASE EMAIL US PROOF OF POSTAGE SO WE CAN PROCESS YOUR RETURN INSTANTLY.
- Please allow UP TO 7 DAYS for your return to be PROCESSED.
- If EXCHANGING please allow up to 14 DAYS to receive the new item.
- If wanting a STORE CREDIT NOTE please allow up to 14 days to receive your credit note.
- If REFUNDING (your faulty item) please allow up to 21 days for the refund to reach your account.