Please see below our FAQ's relating to shipping.
We ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 2-3 business days on UK STANDARD DELIVERY to arrive. Overseas deliveries can take anywhere from 3-7 business days - EUROPE orders will usually arrive within 3-5 working days & WORLDWIDE orders 5-7 working days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Returns and exchanges
Please see below our FAQ's relating to returns.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Unfortunately, we only offer refunds on FAULTY GOODS. Unwanted goods will be accepted for an exchange or a store credit note - for more information please read our returns policy - simply type 'Returns' in the search bar and you will be navigated to the page.
Please send all returns back to our returns address (see below). The customer is responsible for returning the goods back to us - unless the item is faulty in which we will pay for the cost of returning.
Please return all goods with the ORIGINAL PACKAGING NOTE and include your REASON FOR RETURN.
ENSURE that you have a POSTAGE CERTIFICATE from the post office - without this we cannot offer a return if we do not receive your item.
RETURNS ADRESS:VIP FASHION BOUTIQUE,U052B Upper Thames Walk,Bluewater Shopping Centre,Greenhithe,DA9 9SQ.
Please see below a list of other FAQ's.
If the item is currently sold out, please email firstname.lastname@example.org - and we will be happy to assist you! Chances are the item will be restocked soon - keep an eye on the website for regular restocks.